Terms & Conditions

Welcome to Somakanti. These Terms and Conditions outline the rules and regulations for the use of our website, products, and services. By accessing this website and purchasing our products, you agree to the terms outlined below.

General Information

  1. Somakanti is a cosmetics company registered in Hong Kong, offering a curated selection of cosmetic products for sale and delivery to customers in Hong Kong and international markets.
  2. All products featured on this website are intended for cosmetic use only and are sold as described by their respective manufacturers. Customers are advised to review all product details carefully before use.

Product Information

  1. Accuracy of Information: Somakanti endeavors to ensure that all product descriptions, images, and details provided on this website are accurate and up to date. However, actual product appearance, fragrance, texture, packaging, and ingredients may vary due to manufacturer updates, regional variations, or design changes. Customers are advised to verify details on the physical product received.
  2. Product Claims Disclaimer: All product claims, including terms such as “organic,” “vegan,” “sulphate-free,” “paraben-free,” or “miraculous,” are based on information provided by the manufacturers and are not independently verified by Somakanti. These claims are displayed for informational purposes only, and we recommend reviewing the product labels for the most accurate and updated details.
  3. Cosmetic Use Only: Our products are intended for external use only and should not be considered medicinal products. They are not designed to diagnose, treat, cure, or prevent any medical condition. For specific concerns or medical advice, please consult a qualified healthcare professional.
  4. Patch Test Recommendation Disclaimer: It is strongly recommended to perform a patch test on a small area of skin prior to regular use, especially for individuals with sensitive skin.
  5. Individual Results Disclaimer: The benefits of products may vary from person to person depending on factors such as skin type, hair type, and other personal sensitivities. Results are not guaranteed for every user.
  6. Allergen Warning Disclaimer: Customers are advised to carefully review the ingredient lists on product packaging to check for potential allergens before use.

Purchasing and Orders

  1. Order Acceptance: All orders placed through this website are subject to availability and acceptance by Somakanti. We reserve the right to decline or cancel any order at our discretion.
  2. Pricing and Payment: Prices for products are displayed in HKD (Hong Kong Dollars) and are subject to change without prior notice. Full payment must be made at the time of purchase through the payment methods provided on our website.
  3. Shipping and Delivery: Somakanti ships orders both within Hong Kong and internationally. Estimated delivery times are provided during the checkout process; however, delays may occur due to customs clearance or other unforeseen circumstances. Customers are responsible for providing accurate shipping information.
  4. Shipping and Customs Disclaimer: Additional taxes, customs duties, or shipping delays may apply to international shipments outside Hong Kong. Somakanti is not responsible for any customs fees or import duties imposed by the destination country.

Disclaimers

  1. Liability Disclaimer: Somakanti is not liable for any adverse effects, allergic reactions, or damages resulting from the use of products purchased from this website. Customers are strongly advised to perform a patch test before using any cosmetic product, particularly if they have sensitive skin.
  2. Storage and Handling Disclaimer: Customers are responsible for storing products as per the instructions provided on the packaging. Improper storage or handling may affect product quality and performance. Close the container properly after each use to maintain freshness.
  3. Third-Party Responsibility Disclaimer: Somakanti acts solely as a distributor of products manufactured by third parties. Any concerns regarding product quality, claims, or compliance should be directed to the respective manufacturer.
  4. Environmental Impact Disclaimer: While we strive to source responsibly, some product packaging may not meet strict sustainability criteria. Please contact us for inquiries regarding eco-friendly initiatives.
  5. Children Disclaimer: Products are designed for adult use only unless explicitly stated otherwise. Keep all products out of reach of children.

Regulatory Compliance

  1. All products sold on this website comply with applicable Hong Kong cosmetic product safety and labeling regulations, to the best of our knowledge. For products manufactured outside Hong Kong, Somakanti ensures they meet the relevant import and consumer safety requirements before sale.
  2. The Responsible Person (RP) listed on product labels ensures compliance with local and international cosmetic regulations and acts as the point of contact for regulatory authorities.

Returns and Refunds

  1. Eligibility for Returns: Products must be unused, unopened, and returned within 14 days of purchase to be eligible for a refund or exchange. The return process may vary depending on the customer’s region.
  2. Non-Returnable Items: We do not accept returns for opened or used products due to hygiene and safety concerns unless the product is defective or damaged during shipping.

Intellectual Property

All content, including images, logos, and text, on the Somakanti website is the intellectual property of Somakanti. Unauthorized use, reproduction, or distribution of this material is strictly prohibited.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (HKSAR). Any disputes arising from or relating to the use of our website or services shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

Contact Us

For any questions, concerns, or inquiries, please contact us at:
Email: contact@somakanti.com
Address: Etrade Essense Limited, 8/f China Hongkong Tower, 8-12 Hennessy Road, Wan Chai, Hong Kong.

Changes to Terms and Conditions

Somakanti reserves the right to modify these Terms and Conditions at any time. Any changes will be updated on this page, and customers are encouraged to review it regularly.