At ETRADE ESSENCE LTD (“we,” “our,” “us”), your privacy and trust are our priority. This Privacy & Cookies Policy explains how we collect, use, share, and protect your personal data when you visit somakanti.com or make a purchase. It also describes your rights under applicable data protection laws, including the UK Data Protection Act and the EU General Data Protection Regulation (GDPR).

By using our website, you consent to the practices outlined in this policy. If you do not agree, please discontinue use of our site.

1. Information We Collect

We collect only the information necessary to deliver our services securely and effectively:

Personal Information: Name, email address, billing/shipping address, phone number, and payment details (processed securely via third-party providers).
Account Information: Login credentials, preferences, and saved items if you create an account.
Transactional Data: Order history, refunds, and communications with customer service.
Technical Data: IP address, browser type, device information, and site activity.
Marketing Preferences: Your choices regarding receiving promotional emails, SMS, or calls.

We do not sell or rent your personal data to third parties.

2. Payment Security

We do not collect or store your credit/debit card or banking information. All payments are processed directly and securely through trusted third-party payment gateways.

3. Account Registration

Certain features require registration. You may be asked to provide your name, email, and password. You are responsible for keeping your password confidential and should update it immediately if compromised.

4. How We Use Your Information

We use your personal data to:

Process and deliver orders.
Communicate regarding your purchases or inquiries.
Provide customer service and resolve disputes.
Send newsletters, promotions, and product updates (with opt-out options).
Improve website functionality, security, and personalization.
Prevent fraud and comply with legal obligations.

5. Marketing & Communication

Emails & Newsletters: If you subscribe, we may send product updates, offers, or beauty tips. You may unsubscribe at any time.
SMS & Calls: If you provide your number, you may receive service updates or promotional messages. Carrier charges may apply.
Essential Messages: Service-related communications (e.g., order confirmations) will always be sent and cannot be opted out of.

6. Sharing of Information

We may share your data only with:

Payment processors.
Logistics/courier partners.
IT, hosting, and analytics providers.
Customer support vendors.

These third parties act on our behalf and must follow strict confidentiality obligations.

We may also disclose information where legally required or to protect our rights, property, or safety.

7. Cookies Policy

1. 1. Are Cookies?

Cookies are small text files stored on your device when you visit our site. They help us remember your preferences, improve performance, and provide relevant advertising.

1. 1. of Cookies We Use
Strictly Necessary Cookies – Required for site functionality (checkout, account login, cart).
Performance Cookies – Collect anonymous data on website use to improve user experience.
Functionality Cookies – Remember your settings (language, region, preferences).
Targeting/Advertising Cookies – Track browsing behavior to show relevant ads on our site and other platforms.
1. 1. Cookies

Some cookies may be placed by third parties (e.g., analytics providers or advertising networks). We do not control these cookies, and you should review their privacy/cookie policies.

1. 1. Consent

When you first visit somakanti.com, a cookie banner will appear asking you to accept or manage cookie preferences.

Essential cookies are always active.
Other cookies (performance, functionality, advertising) will only be set with your consent.

You may withdraw or update your consent at any time via our [Cookie Settings] panel or browser controls.

1. 1. Cookies

You can block or delete cookies in your browser settings. Please note that disabling some cookies may affect the site’s functionality.

8. International Data Transfers

As a UK-based company, your data may be processed outside your country of residence. Where this occurs, we ensure adequate safeguards are in place to protect your personal data (e.g., GDPR-compliant agreements).

9. Data Security

We use SSL encryption, firewalls, and restricted access controls to protect your personal information. While we follow industry best practices, no method of transmission over the Internet is 100% secure.

10. Data Retention

We keep your personal information only as long as necessary for the purposes described in this policy, or as required by law.

11. Your Rights

You may exercise the following rights under GDPR and UK law:

Right to access your personal data.
Right to correct inaccurate or incomplete data.
Right to request deletion (“right to be forgotten”).
Right to restrict or object to processing.
Right to withdraw consent at any time.
Right to data portability.

To exercise these rights, please contact us at the details below.

12. Children’s Privacy

Our website is not intended for individuals under 16 years of age. We do not knowingly collect information from children.

13. Policy Updates

We may update this Privacy & Cookies Policy to reflect changes in law, technology, or business practices. Updates will be posted on this page with an updated effective date.

14. Contact Us

If you have questions, requests, or concerns regarding this policy, please contact us:

ETRADE ESSENCE LTD
71-75 Shelton Street, Covent Garden
London WC2H 9JQ, United Kingdom
Email: contact@somakanti.com
Website: https://somakanti.com

Privacy Policy